Frequently Asked Questions

Q. Do you ship to Alaska, Hawaii, or U.S. territories?

A. No. We ship only to the continental Unites Sates and to U.S. Military.

Q. Do you have a special shipping method for large or heavy "oversize" items?

A. No. Oversize items can only be picked up from our store in West Hartford, CT or dropped off at the University of Hartford if you are a current student or faculty.

Q. I have an Artist Card that I received in the store, will it work here?

A. Yes. Simply register for an account here and you will immediately be granted artist card privileges.

Q. What's this "glass handling fee?"

A. Any order containing fragile glass, such as with most ready-made frames, will require a handling fee.

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